Shipping policy

Shipping & Delivery Policy

Last updated: 1 September 2026

At Glamour Lifestyle, we aim to deliver your orders safely and efficiently. Please read our shipping and delivery terms carefully before placing an order.

1. Standard Shipping

* We deliver nationwide across Pakistan.
* Standard delivery time is 3–7 working days.
* Orders placed on weekends or public holidays are processed on the next working day.
* Standard delivery charges apply unless a delivery discount or promotion applies.
* Delivery times are estimates and may vary depending on the courier service and delivery location.

2. Payment & Delivery Rules

Orders of Rs. 5,000 or below

* Cash on Delivery (COD) is available.
* Bank Transfer/Deposit is also available.
* Customers choosing COD must pay the full order amount at the time of delivery.

Orders above Rs. 5,000 up to Rs. 10,000

* Cash on Delivery (COD) is not available without an advance payment.
* A Rs. 250 advance payment is required.
* The remaining amount is payable by COD at the time of delivery.
* Bank Transfer/Deposit is also available for full payment.

Orders above Rs. 10,000

* Cash on Delivery (COD) is not available without an advance payment.
* A 10% advance payment is required.
* The remaining amount is payable by COD at the time of delivery.
* Bank Transfer/Deposit is also available for full payment.

Full Advance Payment

* Customers may choose to pay the full order amount in advance.
* For orders above Rs. 5,000, customers who pay the full amount in advance receive Rs. 250 off the delivery charges.

The required advance payment must be received and verified before the order is dispatched.

After making an advance or full payment, customers should send their payment screenshot or receipt to our Support WhatsApp: +92-320-6393788.

Please note that a payment screenshot or receipt is not by itself confirmation that the payment has been received. Payment will be verified before dispatch.

3. Products Available Only in Karachi

Some products may be stocked only in Karachi.

These products may be shipped nationwide upon special request.

* Full advance payment may be required for nationwide shipment of Karachi-only products.
* Delivery charges may differ from standard delivery charges for these products.
* Customers will be informed of any applicable additional charges before dispatch.

4. Delivery Delays

Delivery may be delayed due to circumstances beyond our control, including:

* Weather conditions
* Courier service delays or operational issues
* Public holidays
* Incorrect or incomplete address or contact information
* Unforeseen circumstances affecting courier operations

Glamour Lifestyle is not responsible for delays caused by external courier services or circumstances beyond our reasonable control.

5. Address & Contact Information

Customers are responsible for providing a complete and accurate delivery address and an active contact number at checkout.

Incorrect or incomplete information may result in delivery delays, failed delivery, cancellation, or additional re-dispatch charges.

6. Incorrect Address, Failed Delivery & Re-dispatch

If an order is returned to Glamour Lifestyle due to an incorrect or incomplete address, an unavailable recipient, refusal to accept the parcel, or another customer-related delivery failure, a Rs. 250 re-dispatch charge will apply if the customer requests the order to be shipped again.

The re-dispatch will be arranged after the applicable charge has been paid.

7. Refused COD Deliveries

If you refuse a Cash on Delivery order at the time of delivery, future COD orders may not be accepted.

Please make sure your delivery address and contact information are correct and complete to avoid delays or cancellations.

8. Dispatch & Payment Verification

Orders requiring an advance payment will be dispatched only after the required payment has been received and verified.

Glamour Lifestyle may contact the customer if payment information or proof of payment needs clarification before dispatch.

9. Order Tracking

Once your order has been shipped, a tracking number may be provided by the courier.

Tracking information may also be communicated through WhatsApp when available.

Customers can use the tracking information provided to monitor their shipment.

10. Delivery Acceptance

Customers are requested to inspect the parcel at the time of delivery where possible and ensure that the order is accepted by the intended recipient.

If you have any issue with your order after delivery, please contact Glamour Lifestyle Support as soon as possible in accordance with our Return & Exchange Policy.